Bristol Canvas Prints

FREQUENTLY ASKED QUESTIONS

Below are answers to general questions in regards to image quality and delivery. If you can’t find what you are looking for please contact us.

Who are Bristol Canvas Prints?

Our Bristol based studio team and production staff have spent many years at the sharp-end of the creative industry – both designing and producing display graphics for exhibitions and office interiors, through to decking out large retail stores and other outlets. We believe this commercial production experience is priceless when it comes to producing stunning canvases and delivering the desired results for our customers, time after time. Why not upload an image now and find out how all the small differences add up to big results for you and your four walls.

Why choose us?

You won’t find many providers online who have the creative and technical know-how that we do. We strive for excellence and take our environmental responsibilities seriously. We provide a fabulous local service where we believe customer service is key. All these things add up to big differences for our customers.

I’m not technical

Don’t worry – our online system is very simple to use and if your images aren’t up to scratch we’ll contact you to advise of the best way forward. We care about our work and don’t want you to be disappointed with a sub standard image, so rest assured we won’t print anything unless we are 100% satisfied that the end result will be nothing short of perfect. If you want to ensure that image quality will be up to standard, then these simple rules will help you… if you take an image from Facebook, Flikr or from a mobile phone then image quality will not be as good as using a proper digital camera and probably not suitable, although A4 prints may be achievable, so just email your image prior to uploading and we’ll advise you. Most modern digital cameras will enable you to enlarge your images to at-least A3 and up to A1 or A0 for those with larger mega-pixel (SLR) cameras. If  you understand image resolutions then please follow this equation – Images of 72dpi at 100% of the size you want to print at will be perfect. If you upscale images up in applications such as Photoshop to the correct size then view the image at 72dpi at 100% size, then that will give you a good idea as to how the quality will look when printed. Any questions then please just email us – we respond to emails Monday to Friday – 9am – 5pm very promptly.

What materials are used?

Our frames are made using the finest solid pine and are available in two different depths, Standard: Standard: Roughly 0.7″ (exact size 18mm) and Gallery: extra chunky 1.4″ (exact size 35mm).. The timber is sourced from managed forests (We do like to do our part for the environment) and is carefully selected and stored.

We use “Jasper” Bright-white artistic Canvas (CANJ), what we believe to be the best on the market. A high white canvas composed 2:1 weave of 65/35 polyester/cotton base, giving a uniform non glare matt inkjet coating which becomes water resistant after printing.

We only use genuine HP Vivera pigment inks for all our canvas printing. Eight pigment inks (including 3 black inks) deliver a wide color gamut with true neutral greys for outstanding image quality and detail.

When will my order be delivered and will you provide a proof?

We aim to deliver your canvas to your door using reputable couriers within 2-3 working days. If you need it quicker for any reason, then please contact us at info@bristolcanvasprints.com and we can discuss your requirements further. PLEASE NOTE: You can also specify to collect the canvas from our Bristol office; Bristol Canvas Prints Ltd, Unit 6, Waters Road Business Park, Waters Road, Kingswood, Bristol, BS15 8FE  if it’s more convenient for you.

IMPORTANT – we often send PDF proofs via email before we output your canvas so you can see how your image crops at your selected canvas size. If you take more than 24 hours to reply to the email (approving or commenting on the proof) then the delivery may take longer than 2-3 days depending on your response time. We WILL NOT proceed to print until we have your written or verbal approval.

What if I’m not happy with the finished canvas?

We’ll either reprint the image free of charge, or allow you to choose another image, or refund you in full.

QUALITY: If for any reason you're not satisfied with the finished canvas, we'll either reprint the image free of charge, reprint a different image, or refund you in full if you prefer.

ABOUT US: Here at Bristol Canvas Prints we offer the highest quality canvas printing of your favourite images using environmentally conscious and sustainable materials.
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CONTACT:

For help and advice or to place an order:
Email: orders@bristolcanvasprints.com
Phone: 0117 302 6812

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